Frequently Asked Questions
Everything you need to know about your 361 Degrees performance gear.
How do I determine the correct shoe size for 361 Degrees footwear?
Our footwear generally runs true to size. We recommend referring to our comprehensive Size Guide, which includes measurements in centimeters, to ensure the most accurate fit for your performance needs.
What is your return policy for performance apparel and shoes?
We offer a 30-day return window for all items purchased through our online store. Products must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real-time.
Do you offer international shipping?
Yes, we ship to a wide range of countries globally. Shipping costs and delivery timelines vary by destination and will be calculated automatically at the checkout stage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay to ensure a secure checkout experience.
How should I clean my 361 Degrees running shoes?
To maintain the integrity of the technical materials, we recommend hand washing with a soft brush and mild soap. Avoid machine washing or high-heat drying, as this can damage the midsole cushioning.